Terms & Conditions
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Customers should remove all personal belongings, money and other significant items from their vehicle prior to any type of detailing
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Finn's Auto Detailing will not accept any liability for any loss or damage to any personal property including the vehicle being serviced, any belongings contained inside of the vehicle or to the location of service. Assure that your vehicle is being serviced in a lawful and safe area and if you feel otherwise please communicate your concerns with the technician.
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All vehicles are cleaned at the customers own risk and must be able to withstand normal cleaning processes.
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Finn's Auto Detailing or its vendors do not accept liability for discharged batteries during or after the service has been completed. Please inspect your vehicle after the service is rendered to assure all interior lights, headlights, or running lights have been turned off.
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We cannot guarantee any firm times when accepting your booking.
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Our detailing times are an estimate only. Each vehicle is different and may require more or less time to fulfill the detailing type
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We reserve the right to use any independent contractor to undertake your auto detailing and may need to change the detailer at short notice without penalty.
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Whilst every effort will be made to keep scheduled bookings to the requested arrival window, unforeseen circumstances may cause lateness and are done so without voiding our cancellation policy.
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We reserve the right to take a debit or credit card details, Paynow/Paylah, Bank transfers to secure the booking.
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We reserve the right to alter or move a booking in line with staffing levels and/or weather conditions and /or machinery or equipment failure.
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All vehicles are cleaned at the customers own risk
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All orders placed require address, package, and vehicle condition verification. Service requests are not guaranteed at time of booking and may be cancelled at anytime at the sole discretion of Finn's Auto Detailing
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Finn's Auto Detailing reserves the right to refuse service to anyone.
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Finn's Auto Detailing reserves the right to refuse or deny customer demands above and beyond the booked detailing
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Finn's Auto Detailing will not tolerate any verbal or physical abuse towards any of its staff under any circumstances and will take the relevant actions should any such behaviors be encountered
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If there is probable and clear cause that the service technician did not fulfill the package as ordered or there is clear evidence of poor craftsmanship, we will at our cost refund or redo the uncompleted or unsatisfactory portion of the service.
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Cleaning or repairing the vehicle personally or professionally after the initial service without authorization from Finn's Auto Detailing voids our Service Guarantee. Redos, refunds, or reimbursements will not be made after any unauthorized cleaning or repairs.
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Failure to disclose at the time of booking any conditional issues that involve heavy stains, foul odors, human or animal biological waste, mold, mildew, chemical spills, chemical overspray or any other hazardous materials voids our service guarantee. No refunds, redos, or any additional work will be performed outside of the original package or estimate.
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Some issues may require services beyond those you ordered. Refusing the services recommended by customer service or your on-site technician may invalidate the service guarantee.
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Only services included in your order and additional services authorized by Finn's Auto Detailing are covered under our service guarantee.
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Any services not authorized by Finn's Auto Detailing are at customer's own risk.
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Payment is due at the completion of your service. Refusal or failure to pay for your service invalidates our service guarantee and any redo services or discounts are at the sole discretion of M-Tech & Finn's Auto Detailing Pte Ltd
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Any claims must be filed within 24 hours of the completion of the service by WhatsApp.
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Pictures of the unsatisfactory portion of the service must be WhatsApp to 8033 8323 within 24 hours of the claim being made.
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Hydrophobic warranty does not cover stains, scratches, swirls, dents, accidental or non-accidental damages
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Hydrophobic warranty only valid if the car been coated by Finn's Auto Detailing.
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Hydrophobic warranty will be void if the car was serviced by other companies
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Finn's Auto Detailing reserves the rights to void any warranty.